It is a difficult line to tread, between sharing one’s enthusiasm and parading one’s knowledge. A few months ago I was taken to task for expressing delight in some of the work being done by South American type designers. I made no comment on the suitability of the typefaces for any particular use but found myself drawn into an increasingly grumpy exchange on Twitter where my interlocutor was concerned principally with the accessibility of typefaces, especially online, if I remember correctly. At the end of the exchange, I felt as though I had been lectured well and truly and the person I’d been conversing with declared himself angry and went off for a walk to cool down. It was an example of the way in which sharing an enthusiasm can go horribly wrong if one does not take into account the possibility of its being misunderstood. I regret the misunderstanding and would love to put it right, but once one has got at cross purposes it can be very hard to put things straight. One just has to trust to God that He will deal with it and try to avoid making the same mistake in future. I have not made any comment on typefaces or printing since because I don’t want to upset people.
A similar thing can happen on other Social Media. One makes a small point or comment and someone decides to demonstrate that they know much more than one does oneself, or they expand one’s original comment as though one were completely unaware of any other aspect of the case or had intentionally left something out. My usual response is either to say ‘thank you’ or, if I have some doubts about what is said, to ignore the remark. Unfortunately, I do not always follow my own advice, and I am sure I have caused hurt and misunderstanding at times both by my own comments and by my response to other people’s comments. What can one do in such a situation?
I think there are only two possible responses: a simple ‘sorry’, without, please note, going over the rights and wrongs of the case again. That rarely leads to better understanding. ‘Falling out of faithful friends/Renewing is of love’ perhaps, but one has to be good friends to start with. In any case, I am not suggesting that one should avoid expressing one’s opinions or sharing one’s enthusiasms. I think it is the way we do so that needs a little thought. The second response is more humbling but ultimately a way of gaining deeper insight: to ask oneself why one made the comment in the first place. Was one really sharing an enthusiasm or bolstering one’s own ego by parading one’s knowledge? My own conscience is far from clear on that question. How about you?