Yesterday we received the first feedback from our Online Retreats. Eleven* people took the trouble to sit down and write a thoughtful, and in some cases quite detailed, response to the whole experience as well as the particular questions raised by doing a retreat on lectio divina. Even in my tired and curmudgeonly state, I was immensely encouraged — by the obvious sincerity, the desire for God, the generous appreciation of what we are trying to do and the evident determination to carry the retreat on into daily life. We were particularly struck by one person’s comment that we had brought the monastery to them: that is exactly what we had hoped to do, to enable people to share in its inner life of prayer and worship.
What we were not prepared for was the fact that many found the title of one set of retreats, Five Minute Focus, bewildering. In our defence I can only say that we did not mean the ‘five minutes’ to be taken literally, although I suppose one could read through some of the retreat material in five minutes. We wanted to convey the idea of focusing on God, of regularly returning to him through the day in short ‘bursts’ or periods of attention. In the context of lectio divina or prayer that makes perfect sense. Perhaps we should have spelled that out. At least everyone who responded acknowledged that they had received ‘value for money’!
Both the dedicated Retreatline (email) and LiveChat have enabled users to ask questions and share reflections in confidence, so it looks as though the Five Minute Focus format is working well. We shall be tweaking things a little in the light of the responses we have received and may make adjustments to the Shared and Companion Retreats before launching them later this year. The one utterly devastating criticism (made by only one person, and in such a gentle, kind way one couldn’t take offence) was that we didn’t seem to have a sense of humour. As I have often been taken to task for having too much humour, I am nonplussed. I blame the dog. Wouldn’t you?
* Eleven people may not sound a huge sample, but the service has only been running a little over a week.